Frequently Asked Questions

Below, you will find the answers to some of our most frequently asked questions.

Q: Where are you located?

A: My studio is located on James Island, but my mobile studio comes right to your front door, carrying the samples we’ll need to get started!

Q: Do I have to take off work in order to work with an interior decorator?

A:  Most appointments can be made to adjust to the clients’ schedule.

Q: How does Decorating Den Interiors work?

A:  We are a full service design firm, and can help no matter what size the project is.  Our library is the most comprehensive of any, carrying just about everything needed for home décor projects, including outdoor furnishings!

Q: How can you offer free design services?

A:  Our initial consultation is complimentary to meet, discuss the project and to talk about the desired goal/end result.  We don’t charge an additional design fee above the product costs as many designers do!

Q: What happens on my first appointment?

A: We will come to your home to meet one another, talk about the scope of the project and for us to take a full home tour.  We ask this of our clients so that we can get a feel for your taste and style.  Then, we will discuss in-depth about the project you wish to start with.  Sometimes,  for smaller jobs,  we can design right on the spot, other times we will have to come back with a plan designed specifically for you!  You will be able to see everything prior to ordering and ask all the questions you may have.

Q: How do I determine a budget for my project?

A: Budget is a very important aspect of the process, and there’s no right or wrong answer! Most people have a general feel on the total project investment they are comfortable with, but we can help you by providing an approximate dollar range of the products that are needed. Our extensive library consists of “good/better/best” product lines so we can generally accommodate any reasonable budget.

Q: Is there a minimum or maximum project size?

A: Absolutely not! Happy to help with any job, large or small!

Q: Will you work with my existing pieces/furnishings that are in the room?

A:  Most definitely! Many families have treasured pieces of furnishings/artwork/etc that they want to be incorporated into the new design plan!

Q: Do you shop with me in other stores?

A:  Our library is so diverse and resourceful that it makes it easy for us to choose from our suppliers versus spending time running in and out of specialty stores hoping to find that perfect “piece”.  

Q: What’s the timeframe to get everything in?

A: Generally speaking, window treatments, accessories, lighting, wall coverings and area carpets will arrive within  2-4 weeks. Customized furniture can take up to 12 weeks during peak time-frames, but is typically received with 8-10 weeks.

Q: Is it returnable?

A: Unfortunately not.  Everything within the room design will be presented to you for approval prior to ordering. Once an order has been placed, we are not able to accommodate any returns.

Q: Can I get a plan and shop retail?

A: In most cases it is more cost advantageous to order through Decorating Den Interiors, as many items are not sold in retail stores. Plus, my client’s find it a real treat to come home to having a beautiful new space put together perfectly when they walk in to see the final results!